Playing The Healthcare Analytics Shell Game

When I think of how most healthcare organizations are analyzing their clinical data today … I get a mental picture of the old depression era shell game – one that takes place in the shadows and back alleys. For many who were down and out, those games were their only means of survival. The shellContinue reading “Playing The Healthcare Analytics Shell Game”

Healthcare and ECM – What’s Next Doc? (part 2 of 2)

In my last blog posting Healthcare and ECM – What’s Up Doc?, I wrote about using ECM based content analytics technology to help accelerate decision making in an industry in transition. But why stop there … how powerful would it be to turn those new insights (from unstructured information) into action by combining content analyticsContinue reading “Healthcare and ECM – What’s Next Doc? (part 2 of 2)”

Healthcare and ECM – What’s Up Doc? (part 1 of 2)

This is one of those industry centric topics everyone can relate to … we all need healthcare and we’ll all use it at some point in our lives.  I plan to do a couple of postings on Healthcare and ECM … here is the first. The healthcare industry is undergoing a major transformation.  We haveContinue reading “Healthcare and ECM – What’s Up Doc? (part 1 of 2)”

TV Re-runs, Watson and My Blog

When I was a wee lad … back in the 60s … I used to rush home from elementary school to watch the re-runs on TV.  This was long before middle school and girls.  HOMEWORK, SCHMOMEWORK !!!  … I just had to see those re-runs before anything else.  My favorites were I Love Lucy, Batman,Continue reading “TV Re-runs, Watson and My Blog”

IBM at 100: TAKMI, Bringing Order to Unstructured Data

As most of you know … I have been periodically posting some of the really fascinating top 100 innovations of the past 100 years as part of IBM’s Centennial celebration. This one is special to me as it represents what is possible for the future of ECM.  I wasn’t around for tabulating machines and punchContinue reading “IBM at 100: TAKMI, Bringing Order to Unstructured Data”

It’s a Bird … It’s a Plane … It’s ACM! (Advanced Case Management)

ECM and BPM evil doers beware!  The days of creeping requirements … endless application rollout delays … one-size fits all user experiences … and blaming IT for all of it are over! Advanced Case Management is here to save us.  Long before this superhero capability arrived from a smarter planet, we’ve had to use aContinue reading “It’s a Bird … It’s a Plane … It’s ACM! (Advanced Case Management)”

Content in Motion: The Voice of Your Customer

Do you listen to your customers? No, really!  Of course, everyone answers “yes” when asked this question.  So much so … that the question really isn’t worth asking anymore.  The real question to ask is “What are you doing about it?” Your customers write about your services, prices, product quality and their experiences with youContinue reading “Content in Motion: The Voice of Your Customer”

IBM … 100 Years Later

Nearly all the companies our grandparents admired have disappeared.  Of the top 25 industrial corporations in the United States in 1900, only two remained on that list at the start of the 1960s.  And of the top 25 companies on the Fortune 500 in 1961, only six remain there today.  Some of the leaders ofContinue reading “IBM … 100 Years Later”

IBM at 100: SAGE, The First National Air Defense Network

This week was a reminder of how technology can aid in our nation’s defense as we struck a major blow against terrorism.  Most people don’t realize IBM contributed to our nation’s defense in the many ways it has.  Here is just one example from 1949. When the Soviet Union detonated their first atomic bomb onContinue reading “IBM at 100: SAGE, The First National Air Defense Network”

IBM at 100: The 1401 Mainframe

In my continuing series of IBM at 100, I turn to our data processing heritage with the IBM 1401 Data Processing System (which was long before my time). While the IBM 1401 Data Processing System wasn’t a great leap in power or speed, that was never the point. “It was a utilitarian device, but oneContinue reading “IBM at 100: The 1401 Mainframe”